Skip to content
AU Service Dogs / Training, applications & private recordsApplication help ↗
AU Service DogsPractice · Prepare · Record

About AU Service Dogs

A clear place
to take the
next step.

Practical information for people and their dogs, with a straightforward way to prepare an application and check a record.

We organise the website around three things: practice, preparation and records. Each has its own place, so you can find what you need without losing sight of the work your team is doing.

See what we do
Illustrative dog and handler on a quiet path among eucalyptus trees
Illustrative Australian scene created for AU Service Dogs.

A practical service

What you can
do here.

Different needs deserve clear entry points.

01

Training information

Explore training topics and everyday practice ideas. Use the course catalogue to understand the available options and contact us with questions before making a decision.

Explore learning
02

Team applications

Send your handler details, dog information and portrait through one form. Read the application guide before submitting, and keep the reference shown on your receipt.

Read the application guide
03

Record enquiries

Check an issued record using its ID. If something needs correcting or you cannot find a record, contact us with the reference so the details can be checked.

Visit the record desk

How we present our work

Useful detail.
Clear boundaries.

01 / Clarity

Say what a record means.

A database entry confirms information held by AU Service Dogs. It is not a government accreditation or an assurance of airline acceptance.

02 / Care

Make room for the individual dog.

Training ideas are starting points. Choose an appropriate setting, respond to your dog’s comfort and seek qualified help when you need individual advice.

03 / Preparation

Ask the next question early.

Check the requirements of your destination or transport provider before travel. Allow time to gather the evidence they ask for.

A question about your next step?

Start with the details
you already have.

Tell us whether your question concerns an application, a record or a training option. Include a reference if you have one.

Contact the team